FAQS
What do you sell at A Star Is Drawn?
A Star Is Drawn is home to fan-inspired art prints, stickers, bookmarks, and other illustrated pieces inspired by the characters, stories, and worlds you love. Every design is illustrated by me and created with a lot of care and attention to detail.
How long does shipping take?
Orders are usually processed within a 1-3 working days.
UK orders are sent via Royal Mail 1st Class, which typically arrives within 1–2 working days after dispatch. International delivery times vary depending on location, but all international orders are sent using a tracked service so you can follow your parcel’s journey.
Do you ship internationally?
Yes, I do ship internationally.
To help ensure orders arrive safely, all international orders are sent via tracked shipping. This helps reduce the risk of parcels going missing and allows both of us to keep an eye on delivery progress. Shipping costs and estimated delivery times will be shown at checkout.
What should I do if there’s an issue with my order?
If your order arrives damaged, hasn’t arrived, or something doesn’t seem right, please get in touch using the contact form. For international orders, tracked shipping allows me to investigate any delivery issues properly and help resolve them as quickly as possible.
Why is international shipping tracked only?
To help prevent parcels from going missing and to ensure orders arrive safely, all international orders are sent using a tracked service. This allows delivery to be monitored and makes it easier to resolve any issues if they arise.
How can I stay up to date with new releases?
The best way is to join the email list or follow along on social media, where I share new designs, launches, and the occasional behind-the-scenes peek.
Can I request a new design or character?
Absolutely. I love hearing your ideas! While I can’t guarantee every request will become a design, I’m always open to suggestions and often use them to inspire future pieces. You can send requests through the contact form.
STILL HAVE QUESTIONS?
Don't hesitate to reach out! We do our best to get back to all messages in 24 hours.
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